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Lullow support

Find answers to common questions or contact the developer using the support email published with the app.

Restore Remove Ads

Open Settings in Lullow and choose the Remove Ads or restore-purchase option. Make sure Google Play is signed in to the same account that bought it.

Purchase unavailable?

The Remove Ads item must be active in Google Play for this app. If you are testing, install Lullow from its Play testing link and use an account added as a tester.

Where is my progress?

Progress is saved on your device. Resetting progress in Settings or uninstalling the game deletes local progress. Android device backup may restore app data when you move phones.

Ads still showing?

After buying Remove Ads, allow Google Play a moment to confirm the purchase. Reopen Settings or use its check-again option. Contact support if the purchase is still not recognized.

Contact

Before publishing, add your public support email to site-config.js.

For privacy questions, see the privacy policy.